Current Vacancy Details · CCG

Vacancy Details

Vacancy Title

Delivering College

Apprenticeship Occupation

Customer Service & Sales Assistant Gatwick Airport

Expected Duration

Potential Start Date

Short Description

Delivering Customer service both to passengers and business clients in a fast paced airport environment.  Dealing with enquiries, providing digital media support and facilitating ticketing and sales transactions including excess baggage charges, lost property and flight ground transport and hotel sales.  Both face to face physically and digitally.

Closing Date

Apprenticeship Level

Employer Name

Apprenticeship Summary

Fixed Wage

Long Description

The Skybreak Assistant vacancy affords successful candidates the opportunity to join our established airport based team. To build skills from the ground up and to become qualified to provide  passenger support delivering our full range of aviation services which include missed passenger assistance, ticketing and airport customer service.  We are invested in the development of our people and operate a Skybreak academy with a dedicated in house trainer and training facility.  Here, successful candidates can achieve not only their apprenticeship qualification but also a wealth of Airline knowledge and a portfolio of externally recognised Aviation industry skills.  Which includes Airlines reservations and ticketing systems, GDS Amadeus, digital media and specialist Gatwick Airport knowledge.  Our Apprenticeship Scheme is award winning and we are previous winners of the National Apprenticeship Awards.

Hours per Week

Working Week

Date Posted On

Reference Number

Positions

Requirements and Prospects

Desired Skills

Previous experience in the following is recognised as beneficial but not essential;  Travel and Tourism and or Customer Service qualification and/or previous work experience in an industry where customer service has been required eg airport, retail, hospitality.

Desired Qualifications

To qualify for the apprenticeship ideally candidates with have a pass in GCSE Maths and English

Training to be Provided

Apprenticeship
As a key part of your role, you will undertake onsite lessons once a week at Crawley College working towards completion of the level Two Customer Service Apprenticeship.
This is a full time opportunity for a duration of 12 months, with the other four days a week being spent doing 'on the job' training.
For more information on the course please visit the Institute for Apprenticeships .

Future Prospects

Skybreak is focused on the Apprenticeship journey and the benefits of developing talent and moving people through the business.  This allows team members the opportunity to gain promotion and build their skillset, not only to become further qualified but to achieve management and or specialist status in their chosen field. Successful candidates who demonstrate a natural ability to thrive in this working environment will be able to fast track their training and progress.

Further Info

Skybreak is focused on the Apprenticeship journey and the benefits of developing talent and moving people through the business.  This allows team members the opportunity to gain promotion and build their skillset, not only to become further qualified but to achieve management and or specialist status in their chosen field. Successful candidates who demonstrate a natural ability to thrive in this working environment will be able to fast track their training and progress.

About the Employer

Brief description & address

Skybreak is owned by the Bland Group established 1810 and have been providing aviation, airport and passenger services for more than 30 years. As an established business we provide individually tailored solutions to meet the requirements of our aviation partners both on airport at Gatwick Airport and remotely via our digital communication channels.  We have long term active business relations ships with numerous well known UK Airports, Handling Agents, Airlines and Tour Operators.

Is Employer Disability Confident?

NoYes